17:09
The long-delayed Jawbone UP3 will finally make its way to customers beginning April 20.
The wearable was on what felt like an interminable holding pattern, and the company apologized not only for the wait but the frustration it caused.
US customers who pre-ordered the multi-sensor activity tracker will see the band head out the door on the 20th. Shipments will be sent in the order they were received, and all those who pre-ordered should have a brand-new Jawbone on their wrists by mid-May.
Anyone who buys a Jawbone UP3 from today onward will have to wait until all pre-orders are met before their band heads out the door.
Water logged
The wearable was originally announced in November 2014 and was supposed to launch by Christmas, but that clearly never happened. It was a story of delay after delay, bringing us to today's announcement.
Jawbone, at least, owned up to the cause of the problem.
As the UP3 entered mass production, some bands failed to meet quality standards, the company said. Namely, some units' water resistance was not what it was in the early goings.
Jawbone hoped to have the UP3 ship with a water resistance of up to 10 meters, but despite its best efforts it couldn't guarantee water resistance up to that depth. That leaves the UP3 that's shipping on April 20 with a water resistance similar to other multi-sensor trackers. Users can splash water on the UP3, such as when they wash their hands or take a shower, but are warned against swimming with it on or submerging it in water.
Anyone who pre-ordered an UP3 and doesn't want it anymore can cancel their pre-order at no charge.
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